Episodes

2 days ago
2 days ago
Tired of repeating yourself every time you bring on a new VA? In this episode of The Insurance Dream, we walk you through exactly how to create a simple, effective playbook that gives your virtual assistants the structure they need—and gives you back your time.
You'll learn:
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Why every VA needs a clear, organized playbook
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What to include—from quoting steps to email templates
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How to use ChatGPT to quickly draft SOPs and scripts
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The best tools for delivering training and storing documentation
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How to track VA performance and KPIs that actually matter
Whether you already have a VA or you're just thinking about hiring one, this episode will help you build systems that save time, reduce errors, and scale your agency the smart way.
Today's episode sponsored by: https://theinsurancedream.com/virtual-assistants
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